Privacy Policy
Your privacy and data security are our top priorities
Last updated: 9/29/2025
Information We Collect
Personal Information
- Full name, ID number, and contact details
- Employment information and salary details
- Banking and payment information
- Device and usage information
Financial Data
- Earned wage calculations and withdrawal history
- Transaction records and payment methods
- Credit assessments and risk evaluations
How We Use Your Information
- Provide earned wage access services and process withdrawals
- Verify your identity and prevent fraud
- Comply with South African financial regulations (POPIA, NCA)
- Improve our services and customer experience
- Send important notifications about your account
- Conduct risk assessments and credit evaluations
Data Protection & Security
Security Measures
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
POPIA Compliance
We are fully compliant with South Africa's Protection of Personal Information Act (POPIA). You have the right to access, correct, or delete your personal information at any time.
Your Rights
Access Rights
- Request copies of your personal data
- Know how your data is being used
- Receive data in a portable format
Control Rights
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for processing
Contact Information
For privacy-related questions or to exercise your rights under POPIA:
Email: privacy@paydayenvelope.co.za
Phone: +27 11 123 4567
Address: 123 Business Park, Sandton, Johannesburg, 2196
Information Officer: compliance@paydayenvelope.co.za